Citrix SCOM Management Pack by GripMatix
Friday, 01 May 2020 18:28

It’s all about User Experience! New release available for MetrixInsight for CVAD

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It’s all about User Experience! New release available for MetrixInsight for CVAD. A CITRIX® Ready SCOM Management Pack for Citrix Virtual Apps and Desktops.

We have included some new important metrics to measure User Experience for Citrix based SBC/VDI: Session Round Trip Time, also known as ICA Round Trip Time (ICA RTT).

Session Round Trip Time or ICA Round Trip Time is the elapsed time in milliseconds from when the user hits a key or mouse button, until the response is displayed back at the client screen. When this time in milliseconds is too high, users are experiencing “lag” or “slowness” within their session.

The new feature monitors, detects and notifies you on laggy sessions and supports Root-Cause-Analysis by showing you exactly what sessions are in concern, from which client devices they have been started from and which single or multisession machine they are running on. Especially in combination with already existing features like VDA monitoring, you are now perfectly able to get rid of those laggy sessions and keep it that way!

At GripMatix, we believe in no-nonsense tooling to help IT departments leveraging the quality of their infrastructure.