Sunday, 20 November 2022 21:44

Citrix Audio Redirection Service is not running

The Citrix Audio Redirection Service is part of the Citrix Virtual Desktop Agent (VDA) software which runs on a single or multi session machine. It is responsible for redirecting audio over the Audio Virtual Channel to be used within the ICA session.

If this windows service has stopped running, users having a virtual desktop session to the respective session machine have no sound.

Agentless Session Machine Monitoring

MetrixInsight for Citrix VAD/DaaS remotely monitors if Citrix Audio Redirection Services are running using its agentless session machine monitoring solution. This SCOM resource pool based solution monitors all your single- and multi session machines remotely. There is no need to discover these session machines using the SCOM discovery wizard.
Alerting on stopped Citrix VAD/DaaS VDA service
It enables you to start stopped VDA windows services from whithin the alert, but also to start multiple of them with the click of a button.
Task to start multiple stopped Citrix VAD/DaaS VDA services

MetrixInsight for Citrix VAD/DaaS

MetrixInsight for VAD/DaaS is a CITRIX® Ready SCOM Management Pack solution for Citrix Virtual Apps and Desktops, Citrix DaaS, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront and NetScaler.

It goes beyond Citrix Director and fully integrates your Citrix® Virtual Apps and Desktops, and Citrix DaaS stack into SCOM. It dynamically discovers and visualizes the entire Citrix VAD and DaaS topology using the different layers that exist in a typical End User-Computing deployment and provides comprehensive monitoring and reporting services to keep the end-user computing platform up and running and your end users happy.