Friday, 19 May 2023 13:09

New Citrix User Experience Reporting for SCOM goes beyond Citrix Director

Detailed insights for individual user sessions

We're thrilled to unveil a new feature for MetrixInsight for Citrix VAD/DaaS SCOM Management Pack - a comprehensive User Experience SCOM Report. This new addition provides unparalleled insights and once again exceeds the capabilities of Citrix Director by enabling retrospective analysis of both current and terminated sessions.

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This feature allows you to deep-dive into key user session and VDA machine metrics. You'll also have access to detailed connection information, including total logon duration and the individual logon stage durations which takes your troubleshooting and optimization capabilities to new heights.

With this feature, you can address user complaints more effectively, by analyzing current and past sessions for root cause identification. By offering the ability to review and analyze past performance, this tool takes you beyond the real-time analysis capabilities of Citrix Director, facilitating more effective problem resolution.

 

Address user complaints by analyzing VDA session and machine metrics of current and past user sessions for root cause identification

The report delivers a detailed examination for a user session in the Citrix environment, capturing a range of critical metrics specific to individual experiences and correlating these with overall machine metrics. This dual focus provides a holistic view of how individual user activities impact and are impacted by the broader system's performance. Such comprehensive analysis is vital for identifying and addressing the root causes of user-reported issues, ensuring a fine-tuned approach to optimizing both individual sessions and overall system health for improved performance and user satisfaction.

MetrixInsight for Citrix VAD/DaaS

MetrixInsight for VAD/DaaS is a CITRIX® Ready SCOM Management Pack, designed for Citrix Virtual Apps and Desktops, Citrix DaaS, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront, Citrix Federated Authentication Service and NetScaler.

Going beyond Citrix Director, this solution fully integrates your Citrix® Virtual Apps and Desktops or Citrix DaaS stack into SCOM. It dynamically discovers and visualizes the entire Citrix VAD and DaaS topology, providing robust monitoring and reporting. The result is a stable end-user computing platform, keeping your operations smooth and your users content. MetrixInsight for VAD/DaaS is an essential tool for anyone serious about their Citrix environment.