MetrixInsight for CVAD

SCOM Management Pack for Citrix Virtual Apps and Desktops, License Server, Provisioning Services and StoreFront

MetrixInsight for CVAD is a SCOM Management Pack for monitoring Server Based Computing and Virtual Desktop Infrastructure based on Citrix Virtual Apps and Desktops, Citrix License Server, Citrix StoreFront and Citrix Provisioning Services.

Our solution dynamically visualizes your platform within a single pane of glass to monitor the components that form up your virtualized Citrix SBC/VDI platform and the real user transactions that run on it.

No additional agents and no additional Monitoring Platform required. Just purely SCOM.
Citrix SCOM Management Pack
Citrix SCOM Management Pack
We have created a Squared Up Community Dashboard Pack with more than 60 drill-down views to complement our MetrixInsight for CVAD SCOM Management Pack. Squared Up is a HTML5, extremely fast, multi-platform web console and it’s a must-have for every SCOM deployment.


With the MetrixInsight for CVAD SCOM Management Pack you are able to integrate, visualize and monitor your on-premise Citrix® Virtual Apps and Desktops infrastructure. It discovers and visualizes the CVAD stack topologies in a drilldown dashboard using the different layers that exist in a typical End-User-Computing deployment and provides the monitoring and reporting services that are essential to keep the platform up and running and your end users happy. End-to-end. From user logon to machine. From connection failure to infra service. We got it covered.

End User Computing Layers


State Monitoring and Alerting

User Layer

Desktop OS and Server OS Delivery Groups


State Monitoring and Alerting

State Monitoring and Alerting for all End User Computing layers to alarm you whenever user experience gets, or may get disturbed, components fail or resources are low

Access Layer

StoreFront Server Groups, StoreFront Servers, StoreFront Stores


Performance and Utilization

Performance and Utilization

Performance and Utilization data collection for dozens of metrics giving insight into every layer of your End User Computing platform

Control Layer

Delivery Controllers, Sites, Zones, License Servers, Licenses, Provisioning Services Farms, Sites, Servers, vDisks


Resource Layer

Catalogs, Server OS Machines


Integration Packs

Integration with your current SQL, AD and WinOS MPs by using our Integration MPs to get even richer topology views

Hardware Layer

Hosting Connections


Squared Up Dashboard Pack

Integration with Squared Up by using our free available community Dashboard Pack


Alert views, State views



Performance views  

Capacity and Performance Management reports to analyze trends over time

Topology views


E-mail support

Single-Pane-of-Glass Dashboards


Response time within 24 hours

Product knowledge


Product Updates

Product Knowledge for Monitors and Alerts to quickly solve problems


Regular product updates with new features and improvements

Operations Center Dashboards

Check out just a couple of dashboards and views for supporting your IT operations.

Reporting for Trend Analysis

Our solution provides extensive reporting functionality to support your capacity and performance management. Look at just a couple of reports to get an impression.

Why Citrix Director is not enough

Read this article to understand that Citrix Director complements Enterprise Monitoring Systems, like SCOM, but does not replace them.

Also check out the articles about the VDI Like a Pro survey to learn that SCOM clearly dominates as the hot favourite Citrix monitoring platform and is here to stay for a very very long time.
Citrix Monitoring with SCOM

Supported platforms

The MetrixInsight for CVAD SCOM Management Pack currently supports the following platforms:

  • On-premise Citrix Virtual Apps and Desktop 7 1808 and higher CR and LTSR deployments
  • On-premise Citrix XenApp and XenDesktop 7.6 and higher CR and LTSR deployments
  • Citrix Provisioning Services 7.x
  • Citrix StoreFront 2.6 or higher
  • Citrix License server 11.11.1 or higher


Our products are licensed on a user volume based annual subscription license model. This means there is no big upfront investment for you, but you pay yearly as long as you want to use our products. We believe this kind of licensing model fits perfect in the Cloud era we live in today.

Our licenses are bound to one or more Citrix license servers within a single SCOM Management Group environment. Based on the type and amount of Citrix licenses you have, you need to select the right subscription plan that fits your needs.

Interested in pricing for our subscriptions? Request a quote or free trial edition.

Release Notes

v1.2.20029.0 (feature update, feb 2020)

New features in feature update (v1.2.20029.0):
  • Dedicated Real User Monitoring; average logon duration per user.

At GripMatix, we believe in no-nonsense tooling to help IT departments leveraging the quality of their infrastructure.