Privacy Policy

Last Updated: 05-04-2019

We are committed to safeguarding the privacy of our customers and website visitors; this policy sets out how we will treat your personal information.

There are certain areas on where you are requested to register or provide personal information in exchange for services or promotions.
While your right to refuse this information, it may prevent you from participating in certain programs or receiving information about new products and promotions.
Due to security issues, web-based and free email accounts are not accepted for purchasing or subscribing to opt-in communications.
Your personal information, including your email address, is not sold or shared with anyone outside of GripMatix or our authorized partners.

What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c) information that you provide to us for the purpose of requesting a free trial;

(d) information that you provide to us for the purpose of subscribing to our (website) services, email notifications and/or newsletters; and

(e) any other information that you choose to send to us.


Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use “session” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. Session cookies will be deleted from your computer when you close your browser.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

We are using SSL on our website and therefore the cookies we use are encrypted.

General Data Protection Regulation (GDPR)

The EU General Data Protection Regulation (GDPR) is set to take effect on May 25, 2018.
This new regulation broadly affects all organizations, government agencies, and companies throughout the world that collect or use personal data tied to EU residents.

GripMatix uses various third party tools listed below to manage contact information for the purposes of sales and marketing.

Google Analytics

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. As the General Data Protection Regulation (GDPR) demands, we as GripMatix did the following to comply with these regulations regarding the use of Google Analytics on our website:

(a) as of 15 march 2018, we signed a Data Processing Amendment agreement with Google;

(b) before we submit the data to Google it will be anonymized;

(c) we explicitly disabled the options that allows Google to use our data for their own usage;

(d) the cookies we use for Google Analytics are not used for other Google services like Doubleclick and Google Ads;


We use Stripe as our payment provider to process credit card payments.

When you sign up for a subscription and you pay with your creditcard, we send your Credit Card details from our secure environment straight to Stripe. We dont see your Credit Card information neither we save it in our systems. As Stripe processes the payments, they will only report to us if the payment has been succesfull or not.

The privacy statement of how Stripe processes data can be found here:


We use Antagonist as our hosting provider to host our website and also the data processed by our website.

When you sign up for a subscription or requesting a quotation, the data you submit during this process is hosted by this party.
The privacy statement of how Antagonist processes data can be found here:


We use HubSpot as a Customer Relation Management (CRM) and Marketing platform where our customer and prospect data is stored.
The privacy statement of how HubSpot processes data can be found here:

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send to you goods purchased via the website, and supply to you services purchased via the website;

(e) send you general (non-marketing) commercial communications;

(f) send you email notifications which you have specifically requested; and

(g) deal with enquiries and complaints made by or about you relating to the website.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the supply of appropriate evidence of your identity.

We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes by email at any time.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.


If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to


This document was created using a template from SEQ Legal.

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