Citrix® Management Pack for MS SCOM | Citrix Verified
CITRIX® Ready SCOM Management Pack for Citrix Virtual Apps and Desktops, Citrix Desktop as a Service, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront and NetScaler.
Tested | Verified | Trusted by Citrix®. Created by Citrix Experts, for Citrix Experts.
MetrixInsight for VAD/DaaS goes beyond Citrix Director and fully integrates your Citrix® Virtual Apps and Desktops, and Desktop as a Service stack into SCOM. It dynamically discovers and visualizes the entire Citrix VAD and DaaS topology using the different layers that exist in a typical End User-Computing deployment and provides comprehensive monitoring and reporting services to keep the end-user computing platform up and running and your end users happy.By choosing MetrixInsight for Citrix VAD/DaaS, you will also receive our SCOM-AI GPT standard edition product. This advantageous inclusion elevates your monitoring capabilities through the integration of OpenAI GPT powered insights and suggestions, contributing to a more efficient and effective management of your Citrix environment.
All-in-one Management Pack
CITRIX® Ready SCOM Management Pack for monitoring Citrix VAD, Citrix DaaS, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront and NetScaler.
Small Foot-Print
Does not require an additional monitoring platform alongside SCOM, nor does it need additional agents or databases. Moreover, the solution monitors both single and multi-session VDA machines remotely.
Easy Licensing
Licensing is based on a user volume based annual subscription license model.
Timely Alerts
Timely alerts with clear instructions and comprehensive CITRIX® product knowledge to quickly solve detected issues.
Pro-active Performance Monitoring
Detects events before they become real issues on User Experience level. For example low compute resource availability, database connection issues, high VDA machine load, network problems etcetera.
User Experience
Extensive real user session and transaction tracking. Detects Citrix VAD/DaaS slow logons, failed connections, slow and laggy sessions, why they occur or might occur.
Synthetic user session and transaction tracking based on logon simulation executed by probes (on road map 2023).
Synthetic user session and transaction tracking based on logon simulation executed by probes (on road map 2023).
Dynamic Single-Pane-of-Glass
Dynamic discovery, visualization and monitoring of your platform within a Single-Pane-of-Glass based on CITRIX® hybrid cloud reference architecture.
OpenAI GPT Integration (optional)
SCOM-AI GPT will be provided without any additional cost ultimately improving the efficiency and management of your Citrix environment.
Agentless Session Machine Monitoring
No agents required for your VDA machines. Provides an agentless, SCOM resource pool based solution to monitor all your single- and multi session VDA machines remotely.
Trend Analysis and Reporting
Extensive reporting to support your Citrix VAD/DaaS capacity and performance management.
Automation
Automated tasks for restarting Citrix VDA session host machines, logging-off expired disconnected sessions, starting and stopping Citrix VDA windows services and more.
See the full picture
MetrixInsight for Citrix VAD/DaaS integrates, visualizes and monitors your on-premise Citrix® Virtual Apps and Desktops and Desktop as a Service stack infrastructure. It discovers and visualizes the Citrix VAD/DaaS stack topologies in a drilldown dashboard using the different layers that exist in a typical Citrix End User Computing deployment and provides comprehensive monitoring and reporting features to keep the entire platform up and running and your end users happy. End-to-end. From user logon to machine. From connection failure to infra service. We have got it covered.

Out-of-the-box Single-Pane-of-Glass Dashboards

User Experience Monitoring
Citrix VAD/DaaS User Logons and Sessions

User Layer Monitoring
Citrix VAD/DaaS Desktop OS and Server OS Delivery Groups

Access Layer Monitoring
Citrix StoreFront Server Groups, StoreFront Servers, StoreFront Stores and NetScalers

Control Layer Monitoring
Citrix Delivery Controllers, Cloud Connectors, Sites, Zones, License Servers, Licenses, Provisioning Services Farms, Sites, Servers, vDisks

Resource Layer Monitoring
Citrix Catalogs, Server OS Machines, Desktop OS Machines, VDA Services

Hardware Layer Monitoring
Citrix Hosting Connections

Integration Packs
Automatically integrates with your current SQL Server, Active Directory and Windows Server Management Packs to get even richer topology views

SquaredUp Dashboard Pack
SquaredUp dashboard pack with more than 60 drill-down views
Detailed insights into Citrix VAD/DaaS real user sessions
Address user complaints by analyzing current and past Citrix VAD or DaaS user sessions for root cause identification.
Go beyond Citrix Director
Because we know there are a lot of misunderstandings when it comes to comparing and applying Citrix monitoring tools, especially when it comes to Citrix Director, the free tool from Citrix, we explain in this demo video recording how to compare Director with an Enterprise Monitoring Platform like SCOM together with the MetrixInsight for Citrix VAD/DaaS Management Pack.
Citrix VAD/DaaS reporting for trend analysis
Extensive reporting functionality to support your capacity and performance management.
Supported platforms
The MetrixInsight for Citrix VAD/DaaS SCOM Management Pack supports the following platforms:
- Citrix DaaS (Citrix Cloud)
- Citrix Cloud Connector for Windows
- On-premise Citrix Virtual Apps and Desktop 7 1808 or higher CR and LTSR deployments
- On-premise Citrix XenApp and XenDesktop 7.6 or higher CR and LTSR deployments
- Citrix Provisioning Services 7.x or higher
- Citrix License server 11.11.1 or higher
- Citrix StoreFront 2.6 or higher
- Citrix Application Delivery Controller 11.x and higher
See the full picture
With the MetrixInsight for Citrix VAD SCOM Management Pack you are able to integrate, visualize and monitor your on-premise Citrix® Virtual Apps and Desktops and Desktop as a Service stack infrastructure. It discovers and visualizes the Citrix VAD and DaaS stack topologies in a drilldown dashboard using the different layers that exist in a typical End-User-Computing deployment and provides the monitoring and reporting features that are essential to keep the entire platform up and running and your end users happy. End-to-end. From user logon to machine. From connection failure to infra service. We have got it covered.
Out-of-the-box Single-Pane-of-Glass Dashboards

User Experience Monitoring
Real End User Computing Logons and Sessions

User Layer Monitoring
Desktop OS and Server OS Delivery Groups

Access Layer Monitoring
StoreFront Server Groups, StoreFront Servers, StoreFront Stores and Application Delivery Controllers

Control Layer Monitoring
Delivery Controllers, Sites, Zones, License Servers, Licenses, Provisioning Services Farms, Sites, Servers, vDisks

Resource Layer Monitoring
Catalogs, Server OS Machines, VDA Services

Hardware Layer Monitoring
Hosting Connections

Integration Packs
Integrates with your current SQL Server, Active Directory and Windows Server Management Packs to get even richer topology views

SquaredUp Dashboard Pack
SquaredUp Dashboard Pack with more than 60 drill-down views
Extensive reporting functionality to support your capacity and performance management.
Supported platforms
The MetrixInsight for Citrix VAD/DaaS SCOM Management Pack supports the following platforms:
- On-premise Citrix Virtual Apps and Desktop 7 1808 or higher CR and LTSR deployments
- On-premise Citrix XenApp and XenDesktop 7.6 or higher CR and LTSR deployments
- Citrix Desktop as a Service (Citrix Cloud)
- Citrix Cloud Connector for Windows
- Citrix Provisioning Services 7.x or higher
- Citrix License server 11.11.1 or higher
- Citrix StoreFront 2.6 or higher
- Citrix Application Delivery Controller 11.x and higher
Licensing
Licensing for MetrixInsight for Citrix VAD/DaaS standard edition is based on a user volume based annual subscription license model. This means there is no big upfront investment for you, but you pay annually as long as you want to use our products. We believe this kind of licensing model fits perfect in the Cloud era we live in today.
Based on the type and amount of Citrix licenses you have, you need to select the right subscription plan that fits your needs.
Based on the type and amount of Citrix licenses you have, you need to select the right subscription plan that fits your needs.
Trial or Quote?
Interested? Request a quote or free trial edition.
Release Notes
1.5.23017 (August 2023)