Citrix® Management Pack for MS SCOM | Citrix Verified

CITRIX® Ready SCOM Management Pack for Citrix Virtual Apps and Desktops, Citrix Desktop as a Service, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront and NetScaler.

Tested | Verified | Trusted by Citrix®. Created by Citrix Experts, for Citrix Experts.

MetrixInsight for VAD/DaaS goes beyond Citrix Director and fully integrates your Citrix® Virtual Apps and Desktops, and Desktop as a Service stack into SCOM. It dynamically discovers and visualizes the entire Citrix VAD and DaaS topology using the different layers that exist in a typical End User-Computing deployment and provides comprehensive monitoring and reporting services to keep the end-user computing platform up and running and your end users happy.

By choosing MetrixInsight for Citrix VAD/DaaS, you will also receive our SCOM-AI GPT standard edition product. This advantageous inclusion elevates your monitoring capabilities through the integration of OpenAI GPT powered insights and suggestions, contributing to a more efficient and effective management of your Citrix environment.

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All-in-one Management Pack

CITRIX® Ready SCOM Management Pack for monitoring Citrix VAD, Citrix DaaS, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront and NetScaler.

Small Foot-Print

Does not require an additional monitoring platform alongside SCOM, nor does it need additional agents or databases. Moreover, the solution monitors both single and multi-session VDA machines remotely.

Easy Licensing

Licensing is based on a user volume based annual subscription license model.

Timely Alerts

Timely alerts with clear instructions and comprehensive CITRIX® product knowledge to quickly solve detected issues.

Pro-active Performance Monitoring

Detects events before they become real issues on User Experience level. For example low compute resource availability, database connection issues, high VDA machine load, network problems etcetera.

User Experience

Extensive real user session and transaction tracking. Detects Citrix VAD/DaaS slow logons, failed connections, slow and laggy sessions, why they occur or might occur.
Synthetic user session and transaction tracking based on logon simulation executed by probes (on road map 2023).

Dynamic Single-Pane-of-Glass

Dynamic discovery, visualization and monitoring of your platform within a Single-Pane-of-Glass based on CITRIX® hybrid cloud reference architecture.

OpenAI GPT Integration (optional)

SCOM-AI GPT will be provided without any additional cost ultimately improving the efficiency and management of your Citrix environment.

Agentless Session Machine Monitoring

No agents required for your VDA machines. Provides an agentless, SCOM resource pool based solution to monitor all your single- and multi session VDA machines remotely.

Trend Analysis and Reporting

Extensive reporting to support your Citrix VAD/DaaS capacity and performance management.

Automation

Automated tasks for restarting Citrix VDA session host machines, logging-off expired disconnected sessions, starting and stopping Citrix VDA windows services and more.

See the full picture

MetrixInsight for Citrix VAD/DaaS integrates, visualizes and monitors your on-premise Citrix® Virtual Apps and Desktops and Desktop as a Service stack infrastructure. It discovers and visualizes the Citrix VAD/DaaS stack topologies in a drilldown dashboard using the different layers that exist in a typical Citrix End User Computing deployment and provides comprehensive monitoring and reporting features to keep the entire platform up and running and your end users happy. End-to-end. From user logon to machine. From connection failure to infra service. We have got it covered.

Out-of-the-box Single-Pane-of-Glass Dashboards

User Experience Monitoring

Citrix VAD/DaaS User Logons and Sessions

User Layer Monitoring

Citrix VAD/DaaS Desktop OS and Server OS Delivery Groups

Access Layer Monitoring

Citrix StoreFront Server Groups, StoreFront Servers, StoreFront Stores and NetScalers

Control Layer Monitoring

Citrix Delivery Controllers, Cloud Connectors, Sites, Zones, License Servers, Licenses, Provisioning Services Farms, Sites, Servers, vDisks

Resource Layer Monitoring

Citrix Catalogs, Server OS Machines, Desktop OS Machines, VDA Services

Hardware Layer Monitoring

Citrix Hosting Connections

Integration Packs

Automatically integrates with your current SQL Server, Active Directory and Windows Server Management Packs to get even richer topology views

SquaredUp Dashboard Pack

SquaredUp dashboard pack with more than 60 drill-down views

Detailed insights into Citrix VAD/DaaS real user sessions

Address user complaints by analyzing current and past Citrix VAD or DaaS user sessions for root cause identification.

Go beyond Citrix Director

Because we know there are a lot of misunderstandings when it comes to comparing and applying Citrix monitoring tools, especially when it comes to Citrix Director, the free tool from Citrix, we explain in this demo video recording how to compare Director with an Enterprise Monitoring Platform like SCOM together with the MetrixInsight for Citrix VAD/DaaS Management Pack.

Citrix VAD/DaaS reporting for trend analysis

Extensive reporting functionality to support your capacity and performance management.

Supported platforms

The MetrixInsight for Citrix VAD/DaaS SCOM Management Pack supports the following platforms:

Citrix DaaS (Citrix Cloud)
Citrix Cloud Connector for Windows
On-premise Citrix Virtual Apps and Desktop 7 1808 or higher CR and LTSR deployments
On-premise Citrix XenApp and XenDesktop 7.6 or higher CR and LTSR deployments
Citrix Provisioning Services 7.x or higher
Citrix License server 11.11.1 or higher
Citrix StoreFront 2.6 or higher
Citrix Application Delivery Controller 11.x and higher

We continuously develop new features and quality updates to improve your monitor experience and support the latest Citrix releases.

See the full picture

With the MetrixInsight for Citrix VAD SCOM Management Pack you are able to integrate, visualize and monitor your on-premise Citrix® Virtual Apps and Desktops and Desktop as a Service stack infrastructure. It discovers and visualizes the Citrix VAD and DaaS stack topologies in a drilldown dashboard using the different layers that exist in a typical End-User-Computing deployment and provides the monitoring and reporting features that are essential to keep the entire platform up and running and your end users happy. End-to-end. From user logon to machine. From connection failure to infra service. We have got it covered.