Ultimate solution for intelligent IT operations management. Combines the power of OpenAI GPT and Reasoning models such as ChatGPT-4o and o1 with Microsoft System Center Operations Manager (SCOM) to provide real-time analysis and insights for IT alerts and performance data.

The solution ensures that customer data privacy is respected as it is based on the OpenAI API and therefore OpenAI will not use data submitted by customers to train or improve their models.

Our solution now leverages the o1 reasoning model, a next-generation large language model trained with reinforcement learning to perform complex reasoning. Unlike traditional AI models that generate responses instantly, o1 models think before they answer, producing a long internal chain of thought before delivering highly accurate, logical, and contextually relevant responses for IT incidents.

By integrating o1, our solution does more than just retrieve information, it performs multi-step reasoning, deep analytical thinking, and structured problem-solving to diagnose issues, identify root causes, and suggest precise, actionable solutions. This significantly reduces the time IT teams spend analyzing alerts and troubleshooting problems. It streamlines incident resolution, minimizes downtime, and enhances overall IT operations efficiency.